Important COVID Update
We're Open For Business But With Some Key Differences
Further to the announcement by the Government on Saturday 31st October regarding a new lockdown, we would like to provide clarity that Grantham Caravans will remain open as usual until the 5th November 2020 with the existing Covid Secure measures that are already in place.
From the 5th November, Grantham Caravans customer facing areas will be closed. Areas such as our accessory shop, service & repair workshop, caravan and campervan showroom will sadly be closed for public visits until further notice. However our friendly team will still be on hand to assist with any enquiries via telephone, email or our new online chat facility.
Caravan And Campervan Sales Update
Our customer retail areas such as our sales office, accessory shop and caravan and camper forecourt will be closed to the public.
The sales team however, will remain onsite to take any enquiries or assist with any queries via email or telephone.
We can manage all your queries remotely with the introduction of our live video conference call functionality to provide one to one viewings if requested.
To help manage the high volume of calls and queries we have also introduced a new live chat facility on the website to make it easier to get in contact with a member of our sales team.
Caravan And Campervan Handover Update
From the 5th November, customers will no longer be able to collect their campervan or caravan until there is a change to the government guidelines.
However, we have a new covid-secure home delivery service that will be made available and can be discussed with our sales team to discuss the options available.
Service & Repair Workshop Update
Our service departments will also be closed to the general public. We will not be accepting any caravan drop offs for any servicing and repair work at our premise from 5th November until further notice.
We are still accepting bookings for any servicing or repair work by contacting us on our usual mediums; telephone and email however, any new bookings will be scheduled post 2nd December (Subject to any Government guideline change)
Accessory Shop Update
Our accessory shop will be closed to the public in accordance with Government guidelines. However, our shop assistants are still on hand to take any enquiries and orders online and over the phone.
Our click and collect service and parts delivery will resume as normal.